Paul Baker, parts manager, Wallwork Truck Center, has been elected to serve on the Kenworth Dealer Parts Council. The council consists of parts managers from Kenworth® dealerships across the United States and Canada. Council members focus on continuous improvements in customer satisfaction, product quality, product reliability, client services, associate training, competitive products and warranty issues.

Baker has served on nine dealer parts councils in his 16 years as parts manager for Wallwork Truck Center, allowing Wallwork Truck Center’s parts departments to keep their finger on the pulse of the truck and trailer parts industries.

Paul is a graduate of Moorhead High School and he and his family reside in Moorhead, MN.

Wallwork Truck Center represents Kenworth® and Ford heavy and medium duty trucks and the following trailer lines: Great Dane, XL Specialized, Cornhusker, Dragon, East, R-WAY, Circle R and Ranco.

To learn more about Wallwork Truck Center, please visit



Wallwork Truck Center and its affiliated trailer repair centers, Northwest Truck & Trailer and Fargo Trailer Center, have been awarded the distinguished  5 Star Dealership Rating from Aurora Parts & Service Network for 2013. This is Aurora’s top honor and is based on a 25 point system including customer satisfaction, year-over-year growth, total parts volume and overall program support.

Mike Conley, vice president of sales for Aurora, states “Wallwork and their trailer divisions are model dealerships for Aurora and I push other Aurora dealerships towards their sales and marketing strategies.  With that being said, Aurora’s Dealer Advisory Group will have their up-coming meeting in Fargo.”

“This award is a very big accomplishment for Wallwork and our trailer divisions.  I would like to give a big thank you to everyone in the entire dealership:  parts, service, sales and all of the supporting staff. “ - Tim Meece, parts manager, Northwest Truck & Trailer and Fargo Trailer Center

Wallwork Inc. has named Zachary Johnson as director of information technology. Johnson, originally from Fargo, attended North Dakota State University with studies in management information systems.

“Zach, who most recently was in the role of information technology analyst, before being named to director of information technology, will continue to work at bringing IT and the various business units together for improved processes and productivity. Zach and his team have been a vital part of our company’s growth and success and we look forward to the leadership and value Zach and his team will continue to provide.” – Mike Lausch, general manager, Wallwork Truck Center

Zach shares, “I’m very excited to be part of the Wallwork family and for my new role.”

Zach and his wife live in Mapleton, ND.

Zach Johnson-IT Support Analyst-WTC Fargo Verticle


Wallwork Truck Center continues its proud tradition and commitment to the National FFA by sponsoring the “Built Ford Tough Collegiate Program” which will award a $1000 scholarship to a student from a local high school.

To be eligible, FFA members must submit an online 2013-2014 scholarship application at and bring the required signature page to Wallwork Truck Center for endorsement and official dealer code.

“I am so proud that this is our 16th year of supporting local FAA chapters in their commitment to the National FFA.  We have a commitment going back to the 1920’s believe it or not, to the ag industry, which is the heart and soul of the Red River Valley.  We are privileged to support our future leaders who are the next generation of farmers. Hopefully, Wallwork Truck Center’s Ford division will get to work with these young women and men for many generations to come.”  – Mike Burns, Ford manager, Wallwork Truck Center.

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Wallwork Truck Center and Ford Motor Company are excited to announce a new Ford warranty on Ford Genuine and Ford Motorcraft parts with unlimited mileage for 24 months from the time of purchase or installation.  (Ford’s previous warranty was 12 months or 12,000 miles, whichever occurred first.)  Ford’s new clarity of terms, labor coverage and access to Ford’s nationwide network for coverage, provides greater value and peace of mind for all Wallwork Truck Center/Ford customers whether they are general consumers, fleet operators or independent repair facilities.

“Wallwork Truck Center is dedicated to constant improvement in all we do.  Ford’s new warranty extension is a clear example of what we also strive to do here.  We are proud to have a Ford Senior Master Technician on site and we look forward to continued loyalty from our Ford customers.”  – Scott Gorder, corporate service director, Wallwork Truck Center.

To learn more about Wallwork Truck Center or to request a service appointment, please visit



The road has been a winding one for the tire market over the past four years, and the road ahead may see just as many curves.

I was recently asked about the price history of the tire market and, while putting together my response, realized there have been a lot of ups and downs over the past four years. Post the significant decline of the economy in 2009, a commercial tire inventory surplus created depressed prices while significant competition among tire manufacturers depressed tire prices even further.  In reaction to this, tire manufacturers reduced production significantly and closed non-essential plant facilities in an effort to “right size” production and stabilize inventory levels along with pricing.

Commercial tire manufacturers began to see a rebound in late 2010 as the implemented tactics stabilized inventory and prices began to rise slowly.  By the start of 2011, the underlying commodities for tire manufacturers were spiking on the commodities exchanges as speculative trading and natural disasters affecting natural rubber production specifically occurred; all combined to drive a significant price increase trend for commercial tires.  All tire manufacturers were moving prices up in lock-step fashion at unprecedented frequency and magnitude.  Prior to this period, normal annual price increases for commercial tires were 3%-9%, this period resulted in quarterly increases averaging 12%-20% and by the end of the year price increases totaled 35%-50%.

Stabilization leads to expansion The tire industry stabilized in 2012 as the tire manufacturers reported that tires have reached a price point that allowed for a “correction” in the market place to recover raw material price levels.  The raw materials also stabilized in 2012 and began to soften as speculation subsided and production levels were reported to be in line with demand.  Commercial tire prices softened in 2013 as inventory levels and price competition amongst the tire manufacturers resumed in a stabilized market place.

Tire manufacturers have reported expansions in plant facilities starting late 2012 and in 2013 have announced that commercial truck tire production will also be expanded to meet projected demand estimated at a 3%-5% annual increase over the next 5-7 years.

Raw material availability always impacts pricing The single most significant threat to the current stable market will be the raw materials commodities involved in the manufacturing of a tire; natural and synthetic rubber, steel cord, carbon black, oil, and organic chemicals.  Of these, natural rubber (representing nearly 40% of a tire cost) harvested from trees grown in the three largest rubber-producing countries; Thailand, Indonesia, and Malaysia, account for 72 percent of all natural rubber exports. This part of the world is characterized as poor nations with little modern industrialization and is subject to weather related disruptions such as heavy rains and flooding which hamper rubber harvests, causing higher prices. Harvesting of rubber is seasonal as well, further restricting supply should a disaster occur.

Emerging markets will create huge competition for limited resources Beyond natural risks, the world has fallen into a slow growth trend since the recession of 2009 and the emerging markets are seen as “sleeping giants”; specifically China (largest rubber consumer and auto market) and India are projected to require enormous resources once a true economic recovery gains momentum.  All the natural resources will be pressured as these nations attempt to fuel their population demands.  The International Rubber Study Group forecasts that by 2020, there will be a 3-million-ton shortfall of natural rubber in the world. The study states most rubber-growing countries are not in a position to substantially increase their capacity to meet this growing demand. Vietnam and Ivory Coast are the only countries with plans to increase supply.

The 5-7 year outlook The 5-7 year outlook is for tire price increases based on the limited natural resources required as well as market speculation as random disruptions occur.  The significant pent–up demand of the emerging markets will reinforce the global price increases as these nations consume critical natural resources especially those sourced from the Asian region.   With these risks probable, it is advised to create an index related to tire costs to recover a portion of the increase should a dramatic event occur within the contract period.

Fuel Price Finder

Posted: November 13, 2013 in Kenworth

Just came across this juicy tid bit of information!  Might be fun to use as you travel over the road!